Appropriate Methodology for Dealing with Individuals with Suicidal Ideation

GENERAL IDEATION FACTORS OF SUICIDAL PERSONS

INCORRECT METHODS FOR DEALING WITH CALLERS

CALL CENTERS INABILITIES TO MEASURE SUCCESS

STEPS NECESSARY TO PREVENT SUICIDE

COACH VS. COUCH

PROACTIVITY AS A NECESSARY PART OF MANY CALLS

ASSURANCES TO THE CALLER

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